Terms and Conditions
Introduction
Welcome to Roraaj (“we,” “our,” or “us”). By accessing our website or making a purchase, you agree to comply with these Terms and Conditions. These terms are designed to ensure a clear and transparent relationship between us and our customers in Pakistan.
General Conditions
1.1. All products and services are sold exclusively within Pakistan.
1.2. Prices, promotions, and product availability are subject to change without prior notice.
1.3. Orders are subject to acceptance, and we reserve the right to cancel any order at our discretion.
Eligibility to Use
2.1. You must be at least 18 years old to make a purchase.
2.2. You agree to provide accurate and up-to-date information when placing an order.
Orders and Payments
3.1. All prices are listed in Pakistani Rupees (PKR).
3.2. We accept payments via cash on delivery, bank transfer, or other methods specified on our website.
3.3. Once an order is placed, it cannot be canceled.
Shipping and Delivery
4.1. We deliver across Pakistan, with estimated delivery times of [insert estimated time, e.g., 3–7 working days].
4.2. Delivery charges, if applicable, will be displayed during checkout.
4.3. Delays caused by unforeseen circumstances (e.g., weather, strikes, or courier issues) are not our responsibility.
Returns and Refunds
5.1. Products can be returned or exchanged only if they are defective, damaged, or not as described.
5.2. Return requests must be made within [number of days, e.g., 7 days] of receiving the product.
5.3. Refunds will be processed after inspection and may exclude shipping charges.
Product Information and Warranty
6.1. We strive to provide accurate product descriptions, but slight variations may occur.
6.2. Warranty details, if applicable, will be specified on the product page.
User Conduct
7.1. You agree not to use our website for any illegal or unauthorized purposes.
7.2. Any misuse of our website, including fraudulent orders, may result in legal action.